Dima , the flash tool is for every cpu type , for dual core , for quad core , for octa core
[4:51:06] Cai cai: it is for any type of cpu
[4:51:16] Cai cai: mtk657 2, mtk6582 , mtk6592
[4:52:08] Cai cai: if you don't believe , then you can ask for google
[4:52:49] Cai cai: why the flash tool shows mtk6572 , it means that at least your item is mtk6572
[4:52:58] Cai cai: mtk6582 can be , mtk6592 can be too
[4:53:27] Cai cai: but if it is single core , then , this flash tool is not suitable for it
[4:54:10] Cai cai: you did not check the tablet pc , only saw the flash tool and said that is mtk6572 , it is not reasonable
[5:00:15] Cai cai: flash tool is for every cpu , if it is basic for mtk6572 ,then show the mtk6572 on the flash tool , but you can flash mtk6582 , mtk6592, if it is basic for mtk6582 , then shows mtk6582 on the flash tool
[5:00:57] Cai cai: if you don't understand , please check it on the google
[5:01:51] Cai cai: we also write that on the website : any dispute will lose the warranty "
[5:02:03] Cai cai: if you want any warranty , please cancel the dispute
[5:02:05] Cai cai: thanks

Hello Lin. Why, then, the processor in the tablet (mtk6582) does not play HD?
Specification he claimed to support 1080p - 30fps.
And all because the tablet We establish mtk6572. And it shows flash Toole.
And on the software level change information about the installed processor.
That's why you are afraid to send me the firmware that I did not detect deception.
[14:02:05] Cai cai: flash tool is for mtk6572 , mtk6582 , mtk6592
[14:02:17] Cai cai: i m not afraid anything
[14:02:38] Cai cai: it is just the mtk6582 firmware
[14:02:53] Cai cai: why i am afraid it ?
[14:03:16] Cai cai: we wrote on the website , any dispute will lose the warranty
[14:03:25] Алексей Боровой: Why, then, the processor in the tablet (mtk6582) does not play HD?
[14:03:32] Cai cai: if we send you the firmware ,and you will still ask the refund
[14:03:45] Cai cai: mtk6582 have many version
[14:04:11] Cai cai: HD is the display , not the cpu
[14:06:37] Cai cai: we did not say that is the dh play
[14:06:40] Cai cai: or ips
[14:06:59] Cai cai: who told you that mtk6582 have to have dh play please ?
[14:07:38] *** Алексей Боровой отправил 1421183727.jpg 1421183727.jpg ***
[14:08:40] Cai cai: at the market , mtk6582 have many versions
[14:09:00] Cai cai: you sent me this screenshot
[14:09:07] Cai cai: it is for their company model
[14:09:09] Cai cai: not for us
[14:09:38] Cai cai: every factory has their case for tablet
[14:09:48] Cai cai: have different models
[14:10:29] Алексей Боровой: what version of the chip you have?
[14:10:57] Cai cai: cpu mtk6582
[14:11:54] Алексей Боровой: And more specifically?
[14:12:25] Cai cai: what more spcifications you want to mknow
[14:12:28] Cai cai: you can tell me
[14:13:56] Алексей Боровой: You say that all the chips are different. That is MTK 6582, there are many versions?
[14:14:53] Cai cai: i mean mtk6582 have many models
[14:15:05] Cai cai: some factory do dh play
[14:15:16] Cai cai: some factory do the normal play
[14:15:26] Cai cai: some factory do the ips screen
[14:15:30] Cai cai: some do normal
[14:15:54] Cai cai: the screenshot you sent me , it is their own model cases
[14:16:15] Cai cai: it is their factory standard , not us
[14:16:33] Cai cai: such as , you bought a tablet pc 10 inch ,
[14:16:44] Cai cai: you saw that samsung n9106 is 10 inch too
[14:16:56] Cai cai: and you will ask me why it is not samsung tablet n9106
[14:17:05] Cai cai: your questions is same as this
[14:17:15] Алексей Боровой: Are you saying that because the display resolution of 1024 * 600 HD video plays slow?
[14:17:57] Cai cai: i m bot saying , i m saying that your tablet pc needs the ROM for help
[14:18:57] Алексей Боровой: What do you understand by the word ROM?
[14:19:20] Алексей Боровой: Rom file frimware?
[14:19:27] Cai cai: yes
[14:19:34] Cai cai: ROM=firmware
[14:21:35] Cai cai: in many countries
[14:21:43] Cai cai: we call ROM =Firmware
[14:21:50] Алексей Боровой: Now understand me. If I close the debate, I will lose the protection aliekspressa. And if you are deceiving me, I you can not do anything. I will leave you negative feedback and will stay with a problem.
[14:22:27] Cai cai: you know , i want to send you the ROM
[14:22:40] Cai cai: but if i send you the ROM , and the problems solved
[14:22:47] Cai cai: and you still ask for refund
[14:23:02] Cai cai: we will also lose
[14:24:10] Cai cai: and look at your reasons , mtk6572 , and full refund , it is redicious (tmi)
[14:26:48] Алексей Боровой: Then let's wait for the administration decision.